Rostering Rules & Regulations

The Award outlines strict rules on how rosters must be displayed and changed to protect work-life balance.

Quick Facts

Display Roster
2 weeks in advance
Change Notice
7 days notice (unless emergency)
Consultation
Required for major changes

Tools & Resources

Changing the Roster

Employers must generally give **7 days notice** to change a rostered shift. However, if there is an emergency or a client cancellation (specific rules apply), this notice might be waived or reduced.

Client Cancellations

For full-time/part-time staff, if a client cancels with less than 7 days notice, the employer must still pay the employee or provide make-up work. The employee cannot lose pay due to the client's action.

Common Questions

Frequently Asked Questions

Can my employer change my shift today?
Only by mutual agreement or in a genuine emergency (e.g. another staff member is sick and cover is needed), depending on your employment status.

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